Privacy policy

This privacy policy (“Privacy Policy”) read together with the Terms and Conditions on the Website (“Terms and Conditions”) governs the manner in which CompoundExpress Private Limited collects, uses, maintains, and discloses information collected from users of the www.compoundexpress.com website and constitutes a legal and binding agreement (“Agreement”) between You (hereinafter referred to as “You”, or “Your” or “User(s)” and CompoundExpress Private Limited (“Compoundexpress”). This privacy policy applies to the Website and all products and services offered / to be offered by Compoundexpress.

Your usage of the Website and information provided thereupon shall be subject to the terms and conditions of this Privacy Policy as mentioned herein. By providing your information, or use of the Website, you agree to the terms of the Privacy Policy as provided herein.

1. Usage of the Website and its services

This Privacy Policy describes CompoundExpress’s policies and procedures on the collection and procedures on the collection, use and disclosure of the information provided by the Users, customers, end users and the visitors of the Website (together referred to as the “Users”). Compoundexpress shall not use the User’s information in any manner except as provided under this Privacy Policy. Every User who accesses or uses the Website agrees to be bound by the terms of this Privacy Policy and terms of service. Compoundexpress respects and protects the privacy of the individuals who use the Website. Individually identifiable information about you is not wilfully disclosed to any third party without first receiving your permission, as explained in this Privacy Policy.

2. Collection of information

We may collect information from Users in a variety of ways, including, but not limited to, when Users visit our Website, fill out a form, and in connection with other activities, services, relevant offers, features or resources we make available on our Website. Users may be asked for, as appropriate, email address, phone / mobile number, logo of the entity and ARN number. Users may, however, visit our Website anonymously. We will collect information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website related activities.
By providing your information, You are expressly consenting to its collection, processing, storing, disclosing and handling of Your information as set forth in this Privacy Policy now and as amended by Compoundexpress. Processing, Your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If You reside outside India Your information will be transferred, processed and stored in accordance with the applicable data protection laws of India
Compoundexpress may retain User data while an account is active and for at least 8 years afterwards. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some types of data if needed to free up storage space.

3. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.

4. Web browser cookies

Our Website may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

5. How we use collected information

CompoundExpress may collect and use Users personal information for the following purposes:

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.

To improve our Website

We may use feedback you provide to improve our products and services.

To run a promotion, contest, survey or other Website feature

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

We may use the email address to send User information and updates pertaining to our services and business development purposes. It may also be used to send reminders, respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc of Compoundexpress. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Website.

6. How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, and data stored on our Website.

7. Sharing your personal information

We do not sell, trade, share or rent Users' information to others.

8. Third party websites

Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.

9. Changes to this privacy policy

CompoundExpress has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your acceptance of these terms

By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contacting us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at: [email protected]

This document was last updated on [15/10/2023]